At Organic Dhaka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Organic Dhaka is an e-commerce platform sourcing fresh and authentic products from villages and local communities across Bangladesh.

Website: https://organicdhaka.com

2. Information We Collect

We may collect the following types of information:

  • Personal information such as name, phone number, email address, and delivery address when you place an order or contact us
  • Order and transaction details
  • Technical data such as IP address, browser type, and device information for security and analytics purposes
  • Comments or messages you submit on our website

3. Comments

When visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser details to help prevent spam.

An anonymized version of your email address may be shared with third-party services (such as Gravatar) to display profile images, if applicable.

4. Media Uploads

If you upload images to the website, we recommend avoiding images with embedded location data (EXIF GPS).
Other visitors may be able to download and extract such data from publicly available images.

5. Cookies

Our website uses cookies to improve user experience and functionality.

Cookies may be used to:

  • Remember your preferences
  • Save login information (if applicable)
  • Improve website performance and security

You can choose to disable cookies through your browser settings. Some website features may not function properly without cookies.

6. Embedded Content from Other Websites

Our website may include embedded content such as videos or images from third-party websites.
These external websites may collect data about you, use cookies, and track your interaction with their content according to their own privacy policies.

7. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and support responses
  • Improve our products and services
  • Ensure website security and prevent fraud
  • Comply with legal and regulatory requirements

8. Payment Information

All payments are processed through Bangladesh-approved payment gateways or Cash on Delivery (where available).

Organic Dhaka does not store customers’ card details, mobile banking information, or sensitive financial data.

9. Data Sharing

We do not sell or rent your personal information to third parties.

Your data may be shared only with:

  • Delivery partners for order fulfillment
  • Payment gateways for transaction processing
  • Legal authorities, if required by law

10. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, tax, or regulatory obligations

Comments and related metadata may be retained to improve moderation and service quality.

11. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent where applicable

Requests may be subject to legal and security requirements.

12. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

13. Where Your Data Is Sent

Visitor comments and certain activities may be checked through automated spam detection and security services.

14. Changes to This Privacy Policy

Organic Dhaka reserves the right to update this Privacy Policy at any time.
Any changes will be effective immediately upon posting on the website.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@organicdhaka.com